Legal
SMS Terms & Conditions
Last updated:
These SMS Terms & Conditions apply to text messages sent by LUMARA 360 to customers who have opted in to receive text message communications from us.
What You Can Expect
By opting in, you consent to receive text messages from LUMARA 360 related to:
- Your inquiry and follow-up communication
- Estimates, proposals, and project details
- Appointment scheduling, confirmations, and reminders
- Information about our services
We send text messages only to customers who have affirmatively opted in. Consent is collected when you check the SMS consent box on our inquiry form or otherwise ask us to contact you by text message.
Message Frequency and Costs
Message frequency varies and depends on the nature of your inquiry and your project. Message and data rates may apply. Please check with your mobile carrier for details about the rates that apply to your plan.
Opting Out (STOP)
You can cancel text messages at any time. Simply reply STOP to any message we send you. After you reply STOP, we will send you a one-time confirmation message to acknowledge your opt-out, and you will not receive further text messages from us unless you opt in again.
Getting Help (HELP)
For assistance, reply HELP to any text message you receive from us, or contact us by email at info@lumara360.com or by phone at 210-791-8441.
Consent Is Optional
SMS consent is optional. Providing consent to receive text messages is not a condition of purchasing any services from LUMARA 360, and you can work with us entirely by phone or email if you prefer.
Privacy
Your mobile information and text messaging consent are handled in accordance with our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Contact Us
Questions about these SMS Terms & Conditions may be directed to info@lumara360.com or 210-791-8441.